Surgery
Contact Surgery
Availability is the hallmark of the Clinical Helpline. Every day of the year, around the clock, a dedicated team of RNs and Biomed Engineers is ready to answer your questions and connect you to rich resources.
General information
Our experienced medical professionals understand your unique challenges and make it easy for you to get the information you need. From technical and product assistance to MRI and allergy information and more—just contact us.
Contact
From 24/7 customer support to requesting a trial of a product, we’re here, ready to help.
Clinical Helpline
Phone: 877-ETHICON (1-877-384-4266)
Email: [email protected]
Inquiries and reporting
Ask a question or report a complaint
For additional product support or to report a complaint, please visit the MedTech product complaint center.
Medical information requests
Intended for healthcare providers only. For patients/caregivers, please consult with your healthcare provider.
Report cybersecurity concerns
Security support and information pertaining to medical devices, software as a medical device, and mobile medical applications.