Specialty
Hospital, Practice, or University name.
Not sure? Look up your NPI
Reasons for Contact
Is your organization based within the United States?

Any Personal Information you provide will be stored outside of Canada and be governed by the J&J US Privacy Policy below.

By submitting this form, I hereby confirm that I am not reporting any adverse event and/or product quality complaint related to any of the Johnson & Johnson Medical Devices Companies. I also hereby acknowledge that I understand and agree with the terms of the Privacy Policy that governs this website. If you do have an adverse event and/or product complaint that you wish to report, please contact your local Sales Representative or Customer Service Team.

CAPTCHA
About text formats

Location and Business Information

Craniomaxillofacial (CMF) Joint Reconstruction Power Tools Spine Sports Medicine Trauma Vet

Craniomaxillofacial (CMF)

Mailing Address
1302 Wrights Lane East
West Chester, PA 19380
 		Customer Service
Tel: (610) 719-5000
US Customer Service: (800) 523-0322
Visit: productcomplaintcenter.jnj.com
 		Facility
Technical Center
1301 Goshen Parkway
West Chester, PA 19380

Joint Reconstruction

Mailing Address
700 Orthopaedic Drive
Warsaw, IN 46582		Customer Service, Support & Sales
Tel: (574) 267-8143 or (800) 473-3789
Fax: (800) 669-2530
Visit: productcomplaintcenter.jnj.com
 

Power Tools

Mailing Address
4500 Riverside Drive
Palm Beach Gardens, FL 33410		Customer Service, Support & Sales
Tel: (561) 627-1080 or (800) 327-6887
Fax: (800) 327-6661
Visit: productcomplaintcenter.jnj.com

Spine

Mailing Address
325 Paramount Drive
Raynham, MA 02767		Customer Service, Support & Sales
Tel: (800) 227-6633
Fax: (800) 446-0234
Visit: productcomplaintcenter.jnj.com		For All Other Inquiries
Tel: (508) 880-8100 or (800) 451-2006
Fax: (508) 880-8122

 

Sports Medicine

Mailing Address
325 Paramount Drive
Raynham, MA 02767		Customer Service, Support & Sales
Tel: (800) 255-2500
Visit: productcomplaintcenter.jnj.com		Reimbursement Information
Monday – Friday 9am to 8pm EST
Tel: (877) 744-5617
Fax: (800) 305-5299

 

Trauma

Mailing Address
1301 Goshen Parkway
West Chester, PA 193807		Customer Service, Support & Sales
Tel: (800) 227-6633
Fax: (800) 446-0234
Visit: productcomplaintcenter.jnj.com		For All Other Inquiries:
Tel: (508) 880-8100 or (800) 451-2006
Fax: (508) 880-8122

 

Vet

Mailing Address
1301 Goshen Parkway
West Chester, PA 19380
 		Customer Service
Tel: (800) 523-0322
Fax: (800) 796-8437
Customer Account Maintenance
Tel: (800) 523-0322
Fax: (610) 251-9050
Visit: productcomplaintcenter.jnj.com		Technical Support/Sales
Tel: (610) 719-6599 or (800) 295-1278
Fax: (610) 719-6544
Product Returns
Tel: (800) 479-6329
Product Repairs
Tel: (800) 288-6698